Privacy Policy
How SRC Agrominerals collects, uses, and protects your personal information.
Who we are
SRC Agrominerals is a Canadian company that produces and distributes Spanish River Carbonatite (SRC), a multi-mineral soil amendment. Our principal office is located at:
316-1639 Lasalle Blvd
Sudbury, Ontario, P3A 1Z8
Canada
We are the "organization" responsible for personal information under PIPEDA. Our Privacy Officer can be reached at the contact details in Section 11.
Information we collect
We collect personal information only to the extent necessary for the purposes described in this policy. The categories we collect include:
Information you provide directly
- Contact form submissions: Name, email address, phone number, and the content of your message.
- Distributor and dealer inquiries: Company name, contact name, address, and business details.
- Email correspondence: Any personal information you include when you email us.
Information collected automatically
- Analytics data: Pages visited, time on site, browser type, and general geographic location (derived from anonymized IP address). This is only collected if you consent to analytics cookies — see our Cookie Policy.
- Server logs: IP address, browser type, and referring URL for security and server administration purposes.
We do not collect sensitive personal information (such as health, financial, or government ID data) through this website.
How we use your information
We use personal information for the following purposes, with your knowledge and consent (express or implied, as appropriate under PIPEDA):
| Purpose | Information used | Legal basis |
|---|---|---|
| Responding to inquiries and contact form submissions | Name, email, phone, message | Implied consent; contract performance |
| Processing distributor or dealer applications | Business and contact details | Express consent; contract performance |
| Improving website usability and content | Anonymized analytics data | Express consent (opt-in analytics cookies) |
| Server security and maintenance | Server log data | Legitimate interest in site security |
| Compliance with legal obligations | Any relevant data | Legal requirement |
We do not use personal information for automated decision-making or profiling that produces legal effects.
Disclosure of your information
We do not sell, rent, or trade personal information. We share it only in the following circumstances:
- Service providers: Third parties who assist us in operating this website or processing inquiries (e.g., web hosting, email service providers, analytics platforms). These parties are contractually required to protect your information and use it only for the purpose we specify.
- Legal requirements: When we are required to do so by law, court order, or government authority, or when we believe disclosure is necessary to prevent fraud or protect safety.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
Any third-party service providers operating outside Canada (see Section 8) may be subject to the laws of the country where they operate.
Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- Contact form inquiries: Retained for up to 2 years for follow-up and record-keeping, then securely deleted.
- Distributor records: Retained for the duration of the business relationship and for a reasonable period after it ends (typically 7 years for tax and legal compliance).
- Analytics data: Retained for up to 26 months through Google Analytics, then automatically deleted or anonymized.
- Server logs: Typically retained for 90 days for security purposes.
When information is no longer needed, we securely destroy or anonymize it.
Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These include:
- HTTPS/TLS encryption for all data transmitted through this website.
- Access controls limiting who within our organization can access personal information.
- Regular review of our information handling practices.
No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
Your rights
Under PIPEDA, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Withdrawal of consent: Withdraw consent for non-essential uses of your information at any time, subject to legal or contractual restrictions. Withdrawal does not affect past processing.
- Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca if you believe we have not handled your information appropriately.
To exercise these rights, contact our Privacy Officer (see Section 11). We will respond within 30 days. In some cases we may need to verify your identity before fulfilling a request.
Third-party services and transfers outside Canada
Some of our service providers are based in the United States and other countries. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions, including disclosure to foreign governments or courts.
Key third-party services we use:
- Google Analytics / Google Tag Manager — analytics and tag deployment. Data may be processed in the US. See Google's Privacy Policy. Analytics cookies are only loaded with your consent.
- Web hosting: Our website is hosted on servers that may be located in Canada or the US. Hosting providers are contractually bound to protect data.
By using this website and providing personal information, you acknowledge that your information may be processed outside Canada as described above.
Children
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will delete it promptly.
Updates to this policy
We may update this policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where required, notify you by email or through a prominent notice on the site.
We encourage you to review this policy periodically.
Contact our Privacy Officer
Questions, requests, or concerns about this policy or how we handle personal information should be directed to our Privacy Officer:
John Hreljac
316-1639 Lasalle Blvd
Sudbury, Ontario, P3A 1Z8
Canada
If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada:
priv.gc.ca · 1-800-282-1376